Urgent: Unable to install NI Measurement Studio DAQmx Visual Studio .NET 2003

[czerwinski1977]

Hello,

I encountered fatal error when installing NI Measurement Studio DAQmx Visual Studio .NET 2003 (NI-DAQmx 8.3)

"Fehler 1303. Das Installationsprogramm kann nicht auf dieses Verzeichnis zugreifen: D:\Program Files. Fortsetzung der Installation nicht möglich. Melden Sie sich als Administrator an, oder setzen Sie sich mit Ihrem Systemadminstrator in Verbindung."

in English (my translation):

"Error 1303. The installation program cannot access the directory: D:\Program Files. Unable to continue installation. Log on as adminstrator or contact your system administrator."

I am logged on as administrator.

There is no D:\Program Files, because the installation directory is on the C: drive.

I have *no* clue, why the installation program is interested in anything of drive 😧

Please help, because our system is k.o. without installation.

Thanks a lot in advance!

Reinhard.

[JonathanN]

Hi Reinhard,

I am confused as to what you are installing.  Are you trying to install or uninstall NI Measurement Studio for Visual Studio .NET 2003 or simply installing/uninstalling our NI-DAQmx driver?  Those words "NI Measurement Studio DAQmx Visual Studio .NET 2003 (NI-DAQmx 8.3)" doesn't make sense to me, so if you could explain in more detail, that would help.

Those two products are two entirely seperate software products as DAQmx is simply a driver you can freely download but Measurement Studio you need to purchase.

Best Regards,

Message Edited by Jonathan N on 06-20-2007 11:51 AM

[czerwinski1977]

Hi Jonathan,

thank you for your instant reply!

Well, it is likely that I mixed up some of the NI product terms, so I'll try to explain what I did once more:

We have a PCI-6036E card in our computer. I tried to install software from the shipped CD (labeled NI-DAQmx, Ver. 8.3). I selected .NET Framework 1.1 support, MAX 4.1 and .NET support for MAX to be installed.

When executing the installation (63 packages), package 20 (not certain, maybe 19) shows the name "NI Measurement Studio DAQmx Visual Studio .NET 2003" and failes as described.

I have to admit, it is odd indeed, since I did not select any Measurement Studio packages. Is it possible that there are depedencies requiring its installation?

Nevertheless, the failure is still there and I would be happy to know how to achieve an installed system.

Thanks again!

Reinhard.

[JonathanN]

Hi Reinhard,

When you install DAQmx, including .NET support (both 1.1 and 2.0) doesn't require Measurement Studio to be installed as those options are basically just installing the DAQmx .NET assemblies and the documentation. However, there are two other others when installing DAQmx entitled Measurement Studio for Visual C++ 2003 and Measurement Studio for Visual C++ 2005. These options do require Measurement Studio to be installed (we enforce this in the dialog after pressing Next which will indicate whether or not you have Measurement Studio installed. If not, you can't proceed).

Did you have those options checked as shown in the attached screenshot? I know you said you only checked the .NET Framework options but I wanted to double-check.

Also, I would like you to create a log of your installer so we can see exactly why it’s failing. Follow the How Can I Create a Log File from my National Instruments Installer? KnowledgeBase and then post the log.

Also, I noticed the error message was not in English and I was curious what language you are working in?

Best Regards,

Message Edited by Jonathan N on 06-21-2007 08:28 AM

[czerwinski1977]

Hi Jonathan,

it took some time to get a slot on the machine, that's why I respond that late...

First: No, I dit check any of the Measurement Studio items, I also double-checked, so I think we can be quite sure about that 🙂

Attached there is the (compressed) log of my most recent attempt of installation. I selected NI-DAQmv 8.3 / .NET Framework 1.1 support and NI MAX 4.1 / .NET Framework 1.1 support and NOTHING ELSE. I also tried with default selection (including Visual C support, OPC, VI Logger) plus described packages - same error.

And last but no least: The fancy language is German 😉

Again, I might point out that there is a drive 😧 on the computer but it is for data storage only. The program files directory is called "C:\Programme" and is identified as such by the setup routine.

Meanwhile we have to stick with NI DAQ 7.0 but we would be happy to be able to upgrade.

Thanks again for you efforts!

Reinhard.

[JonathanN]

Hi Reihard,

What operating system are you using (Windows Vista, XP, 2000)?

The log shows that when we ask Windows, where is the Common Files directory (usually under C:\Program Files\Common Files), it is pointing to your 😧 driver and stating its there.   Is Do you have any subst drives? In that, is your Common Files folder on your C:\ drive a pointer perhaps to the Common Files on your D:\ drive?

Best Regards,

[czerwinski1977]

Hi Jonathan,

it's a WXP SP2 box, and there are no drive substs.

I just checked the environment variable CommonProgramFiles and it points to "C:\Programme\Gemeinsame Dateien", which is fine for a German installation.

How does the installation routine determine the common programs directory? I mean, in the beginning, all goes fine, and other installations of NI-SW on WXP SP2/German also do work.

I also checked the registry, searched for "d:\program files" and did not find an entry.

Thanks for further assistance!

Reinhard.

[JonathanN]

Hi Reinhard,

I wasn't able to reproduce the issue on a German OS with a single drive (i.e. just had  a C:\ drive). I selected the same components as you mentioned and the installation was successful. I am going to try and reproduce the issue with having 2 drives in the system. I will keep you posted.

One more thing, could you post a screenshot of what you have on your D:\ drive? I just want to make sure that you don't have a Program Files directory on that drive. Also, does the D:\ drive have more free space than the C:\ drive?

Best Regards,

[czerwinski1977]

Hi Jonathan,

I don't think this is a language/localization issue since we have two more installations that work fine. I rather think there is a specific problem with this particular computer.

Drive 😧 certainly does not contain any Program Files or whatsoever directory. (Nevertheless, I can provide a screenshot next week.) Although I assume both drives to have plenty of free space, I will check that an report back.

Cheers,

Reinhard.

[JonathanN]

Hi Reinhard,

Do those other machines that work fine have 2 drives?  If so, what is different between those computers and the one that doesn't work? Do they have the same OS, same service packs, etc?  Have you ever been able to install DAQmx on that machine that doesn't work? You could also try downloading DAQmx 8.5 off our website and see if you can install that. My guess is probably no, but its worth a shot. 

If those machines that work do have multiple drives, then I am guessing that my test of 2 drives will work out fine. Let me know your thoughts.

Best Regards,