Windows 10 not recognizing NI 9211 in NI USB-9162 frame

[jenelson]

Windows 10 is not recognizing my NI 9211 in my NI USB-9162 carrier.

I am just getting back into this stuff, so please assume I know nothing. I have been away from this stuff for the last decade or so...

I installed the latest NI-daqmx, version 19 in my windows 10 computer today, and have started to try getting my NI measurement hardware running again. I was able to get a driver created and signed for my USB instrument carrier, a NI USB-9162. It now shows in device manager, and I can pull up the VISA test panel from MAX. Not sure how to tell if it is really working though.

When I load my NI 9211 thermocouple conditioner instrument into the USB-9162, I do not see it in MAX, or device manager.

Any ideas on how to get it to be recognized?

I want to at least get it working in a test panel for now.

Thanks,

Jim

[RandallCrandall'sCandleHandle]

Hey Jim,

I recommend you copy this post into the DAQ forums instead. That community can help you troubleshoot your hardware/drivers.

Cheers,

Ryan Curtis

Product Support Engineer

Automated Test Software R&D

[MMargaryan]

Hello.

If the problem still exist and if you have opportunity please try to connect you NI 9211 module via another  chassis.

And also generate NI MAX technical report and attache here, to be sure that you have all needed drivers installed. 

How to create NI MAX Technical Report`

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P9mPSAS&l=ru-AM

Regards,

Meri

NI TSE