I am getting an error when talking to my TDC001(which controls a Z825B stage) through the active X window

[freestatefisics]

Dear All,

I have scoured these user posts to check to see what may be wrong - why labview isnt recognizing my servocube (and thus not moving my stage) so I have checked

1. the serial number is in fact the same serial number as on the APT gui interface that came with the cube.

2. "enable simulation mode" box is unchecked - the APT gui interface does not work if that mode is checked

3. the stage does move when i use the APT gui interface (the software sent with the cube)

Does anyone have any other ideas why labview cannot see the cube/stage?  Any help would be much appreciated!  Thanks

[freestatefisics]

Sorry - wrong file!  this is the correct one!

[freestatefisics]

I fixed the problem.  Make sure you have the latest drivers and APT software - when it is downloading it should give the date 2012.  now it is talking to the motor.