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More FlexMotion installer BUGS!!!!

I found out some more information about the bugs in the FlexMotion Installer. It seems if I log into an account with admin privilages, then everything runs ok. If I log into another account (without admin privilages), like say THE PRODUCTION ACCOUNT, then for everything you do the FLEX-MOTION install program pops up!

Just trying to run Internet Explorer makes the installer come up. And if you "cancel" it, it just pops right back up!

Talk about a good way for NI to really piss off its customers!

IS THERE ANY WAY TO FIX THIS BUG! Even just tell me where the damn installer program is, and I'll erase the thing!
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Nick,

The reason why the installer will pop-up with IE or VB application is because for some reason your previous installation or operation of the driver broke some file. MAX controls Motion and it is built over IE and VB, so whenever you call this applications it searches registries and founds that there is something wrong with a file in Motion, it will try to go and repair it itself, but since it does not finds the install files it pops up the installer (and the installer searches the registry which as a user you don't have access to), I believe this is the reason also for your message "can't connect to network share...", probably your motion driver was installed from that directory and you don't have access to it as a user. Your best option is to download the files t
o install the driver to your computer, then log as an administrator, install flexmotion (reinstall), and leave the files there. Log as a user and you should be able to use the motion hardware with no problem. In case you do, then your system may be having other issues that we need to troubleshoot more deeply, we have lots of customers using NT, 2000 and XP with users operating motion without any trouble so we may be facing a more complicated issue.


If you have any other concerns about NI software or hardware you can also discuss this with us so we can see what is the reason for this issues to happen, and give you the solutions to help you succeed. Developing with unknown hardware or software can be frustrating but at support we look forward to help you out master our products.


Feel free to contact us, you will find the details at www.ni.com/ask and select "phone NI" from the support options so you can talk with one of us.


Good luck!


Regards,


Nestor Sanchez
Mot
ion Control Support
National Instruments
Nestor
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