06-23-2010 11:24 AM
When I open Measurement & Automation Explorer I cannot communicate with the PCI-7334. The error I get is: 70005 (NIMC_boardFailureEreor).
What I did was to try to update the firmware. However, the following message appeared and it was not possible to proceed: "Error configuring the board for download. Please ensure that the board is in a reset state and that no other application is communicating with it".
I try to give some information that may be useful to understand the problem.
The status of the controller is:
- Ready to receive: GREEN
- Data in the return data buffer: GREEN
- Command in process: GREEN
- Pocket error: GREEN
- Power up reset: RED
- Modal error message: RED
- Hardware failure: RED
Moreover, the version of NI Motion is 6.1.2.
I read on the forum that this problem may be related to a hardware failure. Can I try to do some other checks before sending the card to repair?
Thank you,
Giuditta
06-24-2010 01:33 AM
Giuditta,
it's very likely, that you will have to send the board for repair. However to make sure, that you are not only facing an installer issue on the PC (which is quite unlikeyl) you may want to install a later version of NI-Motion on another PC and try to do a firmware upgrade there.
Kind regards,
Jochen Klier
National Instruments