About me: I am pretty new to the Labview/NI landscape so I may be missing something here! That said im very technically aware in general and believe I understand what is going on here.
Background: This NI PCI-7334 board has been taken from currently unused project stock so current physical condition of board is not really known (ie was not recently working) although it appears to be in good physical order.
Attempting to setup a new Labview 7 Express development environment on new PC hardware with a clean build of Windows XP Pro SP1 along with 1 x IMAQ PCI-1411 and 1 x IMAQ PCI-1408.
Attempting to update the PCI-7334 with the latest firmware in NI Motion 6.1.2. I select the option "Update All Firmware Sectors" f
rom the firmware tree by right mouse clicking. It starts off with the buttonless (ie No Cancel Button) file transfer progress dialog box. But after about 30 seconds I keep getting the error "Error configuring the board for download. Please ensure that the board is in a reset state and that no other application is communicating with it."
Existing Firmware versions are listed in NiMAX as:
68331 - 6.00.3012
DSP - 6.00.3008
FPGA1 - [BLANK*]
FPGA2 - [BLANK*]
*Listed in tree without a version
Unusually under the General listing I get "0" for the device serial number!
When I go into the "Status" area and choose the "Reset Device" option I eventually get these status lights (red):
Ready to Receive
Power Up Reset
Modal Error Message
0x80 Move Complete Status
I have tried removing all other cards from the PC to ensure there is not a compatability issue.
At this stage it would appear that it is a hardware problem so I was wondering what options I have available to g
et this card repaired. Is repair by NI economically viable or is a new puchase a better approach? IE are repairs done at a fixed price or based on materials and labour?
Please advise!
Thanks, Rod.
