solidworks & soft motion problem

[qweewq]

hi dear

i am new user, i want simulate example in http://digital.ni.com/manuals.nsf/websearch/CBD0925AA14FCB8E86257A4E006BC609 

in page 7 says

2. Right-click My Computer in the Project Explorer window and select New»SolidWorks 

Assembly from the shortcut menu to open the Import SolidWorks Motors from
Assembly File dialog box

i can't find this option.

my solidworks is 2012 SP1 and labvew 2012SP1 and softmotion 2012SP1

[JamesKent]

Hi Qweewq,

The versions that you have stated should both be compatible with each other, as SoftMotion supports any Solidworks version higher than 2009 SP2.1, and is also compatible with the 2012 version of LabVIEW, so I am at a loss as to why this is not showing up. I can only think that it may have been a problem with the installer. Have you tried reinstalling LabVIEW and the SoftMotion module?

Can I also ask for you to generate a MAX Report for me?

Open Measurement and Automation Explorer > File > Create Report > Generate a Technical Support Report for your system > Next > Next > Choose file location for report and generate the report for me, and could reply with this attached?

Best Regards,

[ImPradeepm]

please help...

[gokul1991]

same problem...please help...

[qweewq]

HI jamesKent

thanks for replay

[qweewq]

hi

i use labview 2012 sp1  32bit and this problem was solved.

[JamesKent]

Hi qweewq,

Thanks for your reply and I am glad that you resolved your issue. It would seem that your problem was because you were using the 64 bit module where softmotion does only support 32 bit. 

As to ImPradeem, and gokul1991, I find no mention of the softmotion module on your computer according to your MAX report, so my reccomendation is to try installing that first. If you don't have a copy ready to install then you must download it and have a valid serial key for it to use it.

Best Regards,