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NI DAQ interactions with a temperature control unit

Unfortunately, I will not be able to provide a screenshot or exact data. But here's the issue. We're needing to run a 5V PWM from an Arduino uno r3 through a Wavelength Electronics PTC K-CH 5. When hooking up the DAQ to the unit it's been reading as a certain voltage equivalent but once disconnected and reconnected, the value changes, any suggestions? When checking online, the most frequent solution has been an RC Filter.

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