PCI-6023-E intermittently crashes with 10421 error

[DavidWriter]

Using Win ME and the drivers from Ver 6.8.1
Board will work OK and then crash intermittently
with 10421 error in my software. MAX also
reports the same error. Only solution I've
found is to reboot then everything is OK
(for a while).

[DavidWriter]

OOPS - That should be a 10401 error not 10421. MAX Ver 2.0 indicates
that this error message is due to incorrect driver or the board not
is not configured - but it has been previously working!

[Ayman K]

David,

This error is software related more than it is a hardware related problem. I am attaching several links that address this error (10401). Also, your E series card is supported by NI-DAQ 7.1 for Windows Me. It would be a great idea to upgrade your driver to the most recent driver compatible with your board (NI-DAQ7.1). The driver could be downloaded from our website at the following link NI-DAQ 7.1. If you choose to upgrade, please uninstall your current driver, remove the hardware, install the new driver, and then install the hardware.

If your VI is not big, you could attach it to your post and I will be glad to look at it. Thank you for taking the time to post your question.

Ayman

[DavidWriter]

Thanks for the link to the NIDAQ upgrade.

I believe I've found the trouble - when Win/ME attempts to hibernate (and fails
because another board doesn't allow it) it seems to affect the way the system
sees the 6023E board. The 6023 disappears from the Device Manager list (and you get
the error 10401 - device not found). Pressing 'Refresh' restores the board and
alows the system to see it again.

The solution was to stop the system from hibernating.