Problems with cDAQ-9135, not all modules are showing up in NI MAX

[dave_oxford]

I've got a cDAQ-9135 system with a number of different c-type modules in different slots. When I log into the local windows on the cDAQ controller, and fire up NI MAX, and open up "devices and interfaces" then "NI cDAQ-9135 "cDAQ1"", not all of the modules show up. Specifically, I have an 8 slot system. I can see two 9213 modules in slots 1-2, and 3x 9205 modules in slots 4, 5 and 6. However I also have a 9219 module in slot 3 which is simply not appearing in the list. I have tried "view-refresh" but it makes no difference.

Any suggestions please? I don't think there is a hardware issue. It feels like a driver issue but I'm not sure what to do to solve it. I had expected the built in software to be fully featured on the cDAQ controller. Perhaps that was an unrealistic expectation!

[NatanBiesmans]

Hi Dave,

Just some quick questions to narrow down a solution.

- Did the setup work in the past? (especially the NI-9219)

- What version of LabVIEW do you have installed and are these on the latest patches/ service packs?

- Did you try to plug in the troubled module in another slot?

- Did you try to do a self-test?

Kind regards,

Natan Biesmans

[dave_oxford]

Hi, thanks for your response. 

1. Yes I think it worked in the past, although that was some time ago - we shipped the system to a remote location and are now controlling it remotely.

2. Labview 2015, version 15.0. I'm now upgrading, will let you know.

3. No. It's in a different continent unfortunately, but next time someone goes out there they can change it.

4. Yes. It does not show any problems.

[NatanBiesmans]

Hi Dave,

Have quick look at that slot.

Also when you get the chance you could put it in another cDAQ to see if that works.

But there is a high possibility there is physical damage.

Kind regards,

Natan Biesmans