Hi. Hope someone has some insight on this. After updating host computer and cDAQ 9139 from LabView 2013 SP1 to LabView 2014 from dev suite software shipped by NI, I get the "server does not support remote panels" error when attempting to view my remote front panel. Prior to update, this was working normally. I've gone through everything in the list at this document, http://digital.ni.com/public.nsf/allkb/C23EF1551D8C52ED86256B140073EE2E, and can't find anything that will resolve the issue. I've rebuilt the application in LabView 2014 (I've even tried a new simple project with a single loop, one temp, and a remote panel), rebuilt the build spec, and get same error. I've republished the web page and verified in the html that it's referencing "CODEBASE="ftp://ftp.ni.com/support/labview/runtime/windows/2014/LVRTE2014min.exe" and that I have, according to MAX, LabView runtime 14.0.1 installed on the host machine. Has something changed related to LabView 2014 that would cause some new firewall issue as this remote front panel functioned fine with 2013 installed? I've already added LabView 2014 and all other related apps through the firewall including the web server. I'm also on a machine that does not have Bluecoat, our company's network/internet security suite installed on it. Thanks Michael

Another possible solution to this issue - operator error. See one of my other posts here for more detail but I made an assumption about port numbers and what they applied to. Two key points - the application web server port in the hardware web configuration page is not the port used to access the remote panel - that port is the one assigned in the device properties, remote panel server settings in the project. And these cannot use the same port; this will also lead to the "server does not support remote panels" error. Note to NI - you should add this to your kb document on troubleshooting for this error. Thanks!

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server does not support remote front panels

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Re: server does not support remote front panels

Ted-SiTech

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‎12-20-2017 02:03 AM - edited ‎12-20-2017 02:19 AM

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