Multisim and Ultiboard

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MultiSim 9.0.41. Non-admin users unable to launch program without error messages.

I have installed MultiSim 9.0.41 has been installed on four workstations. The PCs reside within a local domain with ten users. The domain resides within the greater university domain, is technically not configured as a true subdomain, but it has access to university domain resources (such as the license server). We have SSO (remote profiles) functionality enabled.

MultiSim runs with without problems for admin users. We start having issues with nonadmin users. I series of pop-up messages appear when the program is launched:

"The Microsoft Jet database engine can not open the file C:\Program Files\Electronics Workbench\EWB9\database\mscomp_s.prd. It is already opened exclusively by another user, or you need permission to view its data."

"The Microsoft Jet database engine can not open the file C:\Program Files\Electronics Workbench\EWB9\database\CPCOMP_S.PRJ. It is already opened exclusively by another user, or you need permission to view its data."

"Error loading library C:\Program Files\Electronics Workbench\EWB9\PCBComponentEdit.dll, ('998') Invalid access to memory location."

"The Microsoft Jet database engine can not open the file C:\Program Files\Electronics Workbench\EWB9\database\mscomp_s.prd. It is already opened exclusively by another user, or you need permission to view its data. Error Code:3051"

Solutions attempted (without success):
- Update program (no updates found via update manager or NI site)
- Run program as admin
- Give all users full permissions to program files (major security risk)
- Change "Directory for EWB Shared Components" to public shared drive. Interestingly, MultiSim shows the network drive as unwritable (though it clearly is).

Any ideas? Are there updates that fix this issue? Is this solved by the newest version? What do I need to do differently to ensure that user config files are saved in their roaming profiles vs. locally (note: I have already tried to correct the paths during install and post-install without success).

Thanks!



Message Edited by refriend on 05-22-2008 02:26 PM
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Hi Refriend,

 

The error message indicates Multisim is not able to read/write to the database folder.  Please have a look at the following knowledge base article for instructions to correct the database problem.

http://digital.ni.com/public.nsf/allkb/B06773CE511C7E588625720B00502B8E

 

Multisim 9, you need to setup the permission for the database manually but in version 10, this step is not required.  As for saving user config file as part of the roaming profile, this option is not available.  Multisim will always look in the locale drive for the config file and if one does not exist it will create one for that user and save it locally.

 

 

Tien P.

National Instruments
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