Multisim Blue Still Unlicensed

[ChrisT3]

Hi,

So I have a number of machines that had Multisim Blue installed, that are now unlicensed.

I see this document in the knowledgebase, but following the directions doesn't work at all.

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000PAlhSAG&l=en-IE

Can Multisim Blue not be used at all any more, or is there some other issue at play?

Thanks.

[YusufD_UK]

Hey Chris,

Thanks for your post!

I have a few questions:

1. Did you see the getting started link at the bottom of that article?

https://www.mouser.com/multisimblue/support/support/getting-started

2. Please may I ask which steps don't work?

3. Do you get any error messages?

4. I would recommend contacting NISupport and asking for Operations, as they may have further details.

Kind regards,

YD

[ChrisT3]

Hi Yusuf,

Thanks for responding.

I get the exact same error licensing error described in the linked troubleshooting article: https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000PAlhSAG&l=en-IE

So do you think I should still be able to use Multisim Blue, even after Mouser and NI have parted ways? 

[YusufD_UK]

Hi Chris,

I haven't found anything on this yet. Have you had a chance to contact Mouser?

thanks,

Yusuf