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Reapplying firmware 8.8.0 stops cRIO-9030s from crashing...

A *very* wide issue as of yet, but just in case someone has seen something similar:


After updating the firmware of cRIO-9030s (not tested on other models yet, but recreated on multiple 9030s) from e.g. 6.5 to 8.8.0, then appling an image (originally made on a target with a clean install of that same generation of firmware (8.8.0) and LVRT) we get the cRIOs to crash every 2-3 days. Prior to the crash there is plenty of memory, low CPU usage and the memory usage is stable. Normally the suspect would be the application of course, even though this particular application has behaved nicely for years...

But here is the kicker: If the cRIO is then updated with the same 8.8 firmware (no other changes, the same application running as before etc) it runs fine (well, so far 1,5 weeks fine...). The application in question has been stable on 6.5 and *is* as the test shows stable now when the 8.8.0 firmware has been reapplied. So what might have happened? Probably all kinds of things, but the fact that we can recreate this on multiple controllers should rule out many... Perhaps there is something that can get corrupted when a RAD image is applied to 8.8.0 that gets fixed when the firmware is reapplied e.g?

 

If anyone have seen this before with 8.8.0 or other cRIO firmware versions and/or have insight into what might explain the issue I would love to hear about it  🙂

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Hi. I have about 20 cRIOs9042 running LVRT 2021.8  running all over the world and some of them are crashing. By comparing the software I finally found out, that those that run firmware 6.5.0 don't crash. Only those with 8.8.0 keep freezing after something between 1 and 10 days.

 

The same application runs without issues on cDAQs 9132 and 9136.

 

I copy the cRIOs by using RAD imaging - same as you described.

 

I did not try to re-install the 8.8.0 yet, but I just installed 6.5.0 on a cRIO that froze having 8.8.0 installed. I will wait and see what happens. I'll keep you updated.

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Sounds very similar to what we are seeing yes. So far we have resorted to convert everything back to the LabVIEW 2020 stack as that seems to be the last stable version...Interestingly enough we do not see these crashes on sbRIO-9063 which is an ARM-based device, only on the Intel Atom-based devices we have (9030, 9053, 9030...).

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Something seems to have changed under the hood in 2024...(at least in Q3); the source/software that kept crashing cRIOs in all versions older than 2020 is running steady in 2024Q3....I wonder what it might be, but hey, at least now we might be able to leave 2020 behind us.

 

(Now the only issue with 2024 is that it is too big for sbRIO-9607...but at least there is a workaround for that ;-))

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Good morning,

 

I'm troubleshooting a cRIO-9049 module and noticed the firmware was 6.5 which I need to upgrade it to 8.8. Unfortunately it's not in my national instruments shared folder. Would you send me the 8.8.0f0.cfg? 

 

I also tried to search for the file on NI, but could only find the BIOS 2.0 files.

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The file is too big to be attached here. So I uploaded it to WeTransfer.com

 

https://wetransfer.com/downloads/57251bd6e7404134802cc728109759a920250404160705/75470c2440a884fc00ee...

 

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Thank you!!!

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