NI Package Manager (NIPM)

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Measurement Studio Install / Uninstall Issue

I'm trying to install Measurement Studio 2019, but keep running into the following error "There was a problem executing your erquest.  An Error occurred while removing a package: XXXXXXXX (15.00.49153).

 

Thanks for any help ...

 

Here is the errorlog.txt file:

 

===== 2019-Nov-20 14:42:15.491880 =====
Exception in ni::pkgclient::TransactionBase::StartInternal. Error code: -125084
Request type: 30
-125084: An error occurred while removing a package: 9b77cedd-556e-487f-a0cd-da1338d905bb (15.30.29)
File: source\nipkg_client\pkgclient\PluginInteraction.cpp
Line number: 242

Additional error information:
-125531: An error occurred while uninstalling the MSI at '-IsCore-nisyscfg_cvi.msi'.
File: C:\agent_work\17\s\nipkg\source\shared_agents\WinInstall/ErrorHandler/ErrorInfo.h
Line number: 131
===== 2019-Nov-20 14:42:55.794880 =====
Exception in ni::pkgclient::TransactionBase::StartInternal. Error code: -125084
Request type: 30
-125084: An error occurred while removing a package: ae9b7ee2-2e36-4ab9-b256-00e81fee44f6 (15.00.49153)
File: source\nipkg_client\pkgclient\PluginInteraction.cpp
Line number: 242

Additional error information:
-125531: An error occurred while uninstalling the MSI at '-IsCore-MStudioCGDLL.2012.msi'.
File: C:\agent_work\17\s\nipkg\source\shared_agents\WinInstall/ErrorHandler/ErrorInfo.h
Line number: 131
===== 2019-Nov-20 14:45:04.102880 =====
Exception in PreInstall::LaunchPackageManager. Error code: -126309
Launched NI Package Manager, but it returned an error
-126309: Error '' occurred when launching NI Package Manager.
File: source\preinstall\Main.cpp
Line number: 678
===== 2019-Nov-20 15:19:56.242445 =====
Exception in ni::pkgclient::TransactionBase::StartInternal. Error code: -125084
Request type: 30
-125084: An error occurred while removing a package: ae9b7ee2-2e36-4ab9-b256-00e81fee44f6 (15.00.49153)
File: source\nipkg_client\pkgclient\PluginInteraction.cpp
Line number: 242

Additional error information:
-125531: An error occurred while uninstalling the MSI at '-IsCore-MStudioCGDLL.2012.msi'.
File: C:\agent_work\17\s\nipkg\source\shared_agents\WinInstall/ErrorHandler/ErrorInfo.h
Line number: 131
===== 2019-Nov-20 15:23:43.668186 =====
Exception in ni::pkgclient::TransactionBase::StartInternal. Error code: -125084
Request type: 30
-125084: An error occurred while removing a package: d5bbfcb8-1a53-463c-96e1-0cd8f27a077c (15.10.49155)
File: source\nipkg_client\pkgclient\PluginInteraction.cpp
Line number: 242

Additional error information:
-125531: An error occurred while uninstalling the MSI at 'niDCPowerFull64i.msi'.
File: C:\agent_work\17\s\nipkg\source\shared_agents\WinInstall/ErrorHandler/ErrorInfo.h
Line number: 131
===== 2019-Nov-20 15:34:35.933583 =====
Exception in ni::pkgclient::TransactionBase::StartInternal. Error code: -125084
Request type: 30
-125084: An error occurred while removing a package: ae9b7ee2-2e36-4ab9-b256-00e81fee44f6 (15.00.49153)
File: source\nipkg_client\pkgclient\PluginInteraction.cpp
Line number: 242

Additional error information:
-125531: An error occurred while uninstalling the MSI at '-IsCore-MStudioCGDLL.2012.msi'.
File: C:\agent_work\17\s\nipkg\source\shared_agents\WinInstall/ErrorHandler/ErrorInfo.h
Line number: 131
===== 2019-Nov-20 15:35:15.190130 =====
Exception in ni::pkgclient::TransactionBase::StartInternal. Error code: -125084
Request type: 30
-125084: An error occurred while removing a package: ae9b7ee2-2e36-4ab9-b256-00e81fee44f6 (15.00.49153)
File: source\nipkg_client\pkgclient\PluginInteraction.cpp
Line number: 242

Additional error information:
-125531: An error occurred while uninstalling the MSI at '-IsCore-MStudioCGDLL.2012.msi'.
File: C:\agent_work\17\s\nipkg\source\shared_agents\WinInstall/ErrorHandler/ErrorInfo.h
Line number: 131
===== 2019-Nov-20 15:38:07.987385 =====
Exception in ni::pkgclient::TransactionBase::StartInternal. Error code: -125084
Request type: 30
-125084: An error occurred while removing a package: d5bbfcb8-1a53-463c-96e1-0cd8f27a077c (15.10.49155)
File: source\nipkg_client\pkgclient\PluginInteraction.cpp
Line number: 242

Additional error information:
-125531: An error occurred while uninstalling the MSI at 'niDCPowerFull64i.msi'.
File: C:\agent_work\17\s\nipkg\source\shared_agents\WinInstall/ErrorHandler/ErrorInfo.h
Line number: 131
===== 2019-Nov-20 15:42:42.007085 =====
Exception in ni::pkgclient::TransactionBase::StartInternal. Error code: -125084
Request type: 30
-125084: An error occurred while removing a package: ae9b7ee2-2e36-4ab9-b256-00e81fee44f6 (15.00.49153)
File: source\nipkg_client\pkgclient\PluginInteraction.cpp
Line number: 242

Additional error information:
-125531: An error occurred while uninstalling the MSI at '-IsCore-MStudioCGDLL.2012.msi'.
File: C:\agent_work\17\s\nipkg\source\shared_agents\WinInstall/ErrorHandler/ErrorInfo.h
Line number: 131

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Hi did you have a previous version of Measurement Studio installed?

 

You may want to try removing that version first, before installing as it looks like it could be blocking the install.

Some other steps to take are below:

  • Install all pending windows updates.
  • Deactivate your firewall and antivirus software.

Remove temporary files from the following local:

  • C:\Program Files\National Instruments
  • C:\Program Files x86\National Instruments
  • C:\Windows\Temp\National Instruments
  • C:\User\Appdata\Local\National Instrument
Dane S.
Product Support Engineer
National Instruments
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