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Calibration Executive message board

Why is there not a dedicated board for Calibration Executive questions/problems?

If I have a question about Cal Exec, which is the appropriate board to post it to?
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Message 1 of 6
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Rick,

The best place to post your Calibration Executve question will be the forum related to the hardware you are trying to calibrate.

Josh W.
Certified TestStand Architect
Formerly blue
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Message 2 of 6
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I agree with Mr. Gill, there needs to be a separate board for problems with Cal Executive. My problem has nothing to do with the module under test. I have a problem with storing the calibration report after the module has passed the calibration. We are getting and error message of 300074. This problem has not been present before. I have changed the path to store the files but even before that it was giving us the error. If anyone has insight on this, please post a reply.

 

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Message 3 of 6
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stro1rob,

 

As stated by Josh_W, currently the best place for Calibration Executive questions is in the board for the hardware being calibrated. I see you've opened a service request and one of my colleagues on one of the hardware teams has been in communication with you about the issue, so hopefully you and him will be able to find a solution to the problem. Unfortunately, as someone on the TestStand support team I'm not sure why you're seeing the error, but I just wanted to support Josh in saying that this question is probably best asked in one of the hardware forums.

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Message 4 of 6
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I respectfully diagree with you. My problem had nothing to do with the hardware we were trying to calibrate. So how would my problem be solved by posting my questions there? Oh by the way, we unistalled and reinstalled Cal Executive and the problem went away. So it was a software issue.

 

Have a Merry CHRISTmas

 

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Message 5 of 6
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stro1rob,

 

I apologize for the confusion in finding the right place to post your question, but I'm happy to hear that everything is working correctly now. 

 

Merry Christmas!

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Message 6 of 6
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