Hi Elaine:
Here is some additional information for you from CVI forum. Try this on your PC.. I have sent a lite version which is free ware that is used to get you to buy the full version.
"I have done this ("deinstall, defrag then reinstall")several times now (That works), but shortly there after the same result develops. I have three PC's all with different OS's (NT, 2000 and XP PRO). One PC has over 100 gig free space (80% free space). DiskKeeper, the Defrag Tool, cannot fix NI's products for some reason. Notice tha attached defrag report. No other product shows the same problem. The PC that the attached report is on has 1.4 gig free of 4 gig (35%).
Why can't "Diskeeper" or the supplied XP defrag tool fix NI's products?
Steve"