Why is my NI TestStand having "TestStand Debug Options Warning" everytime I close it?

[val87]

hi mathis,

i don't see "TestStandModels" folder on both of these paths,

C:\Users\Public\Documents\National Instruments\TestStand 2014 (64-bit)\Components\Models

C:\Users\Public\Documents\National Instruments\TestStand 2014 (32-bit)\Components\Models

and for both paths, i only have these folders in "Models" folder

But i can see "TestStandModels" folder on both of these paths,

C:\Program Files\National Instruments\TestStand 2014\Components\Models\TestStandModels

C:\Program Files (x86)\National Instruments\TestStand 2014\Components\Models\TestStandModels

am i having the correct file path for "TestStandModels" folder?

thanks,

val87

[Mathis_B]

It actually seems that something regarding the Import/Export dialogue/binaries is corrupted.

I'm surprised the re-install didn't fix things. When you "re-installed" Teststand, did you un-install it first (re-installing a piece of software which is already installed is simply doing nothing ... the installation will be skipped).

Do you have an active SSP? This sounds like a case for NI support.

It doesn't seem that you are doing anything wrong ... it simply isn't working the way that you would exptect to.

Sorry that we couldn't be of better help

Best Regards

Mathis

[val87]

hi mathis,

what i did is un-installing the Developer Suite package including TestStand and re-installing it all over again. but still, the issue was there.

i also did un-installing only the teststand and re-installing it, still the issue is there.

thanks for the help though, appreciate it.

val87

[Norbert_B]

Val,

what is your station model?

Do you have custom report plugins which might have messed things up?

Do you have custom users or are you logged in as "administrator"?

What happens if you select the Import/Export tool? Is there some error popup?

Please note that un-install does NOT remove custom settings (<users>\Public\Documents\National Instruments\TestStand<...>). So if you have items in there messing up the system, a re-install will NOT solve the issue.

Norbert

EDIT: You are using the NI Sequence Editor? Or is it a custom editor interface?

[val87]

hi norbert,

i am using SequentialMode Sequence and logged in as administrator.

i also used the ni sequence editor. the issue also appears when using operator interface. 

when i select import/export properties, nothing happens..no error and no dialog box appear.

thanks,

val87

[Norbert_B]

Val,

the Import/Export tool is "controlled" by the ImportExport.seq you should find in <Program Files>\National Instruments\TestStand <version>\Components\Tools directory.

Verify that this sequence file has the correct content (compare 32bits and 64bits).

The C/C++ DLL call placed in there actually calls into the dialog. I assume that the incorrect working version points to the false DLL version. Therefore, the DLL cannot be loaded.

Norbert

[val87]

hi norbert,

i can find the ImportExport.seq sequence file in both folder paths,

C:\Program Files\National Instruments\TestStand 2014\Components\Tools

C:\Program Files (x86)\National Instruments\TestStand 2014\Components\Tools

I am not sure how to verify your idea of this one,

"The C/C++ DLL call placed in there actually calls into the dialog. I assume that the incorrect working version points to the false DLL version. Therefore, the DLL cannot be loaded."

in my case, am i having incorrect version that points to the false DLL version?

thanks,

val87

[Norbert_B]

Val,

in your initial post, you told us that 64bit is working as expected, 32bit fails.

So my assumption is that in the 32bit version of the ImportExport.seq, the call points to the 64bit version of the limitloader.dll.

If i am correct, it is most likely that you have messed up search directory configurations in your 32bit version of TS.

Norbert

[val87]

norbert,

that might be the cause since i am still new to TS so maybe i messed up something in my 32bit.

would you know on how to fix this? i have attached the ImportExport.seq sequence file from this path,

C:\Program Files\National Instruments\TestStand 2014\Components\Tools

this is for your reference.

thanks,

val

[Norbert_B]

val,

i didn't look into your sequence file as i think it wont help in our discussion.

You have to make sure that the actual path to the module is correct. TS shows you the path it uses as an indicator in the step settings:

Verify that the path is correct (x86 vs "none"). Also make sure that the DLL is located there.

Norbert