PXI-6602 is not detected by M&A

[Jozz]

Hello,

I have a PXI-1033 (integrated MXIe card) chassis with a PXI-6602 module installed in it.

Measurement & Automation Explorer shows only PXI System (Undifined), please see attached file (1.jpg). In the list "Identify as" I can not see NI-1033 controller. Before that I have installed software form "NI PXI Platform Service". When I choose NI-1033 controller from CD the message "could not import controller information" is appeared, when I choose any other controller, Measurement & Automation Explorer shows "chassis" which I can identify as PXI-1033. But there is no possibility to detect PXI-6602 card by Measurement & Automation Explorer.

System information: Win XP, LabView 8.5.1,NIDAQ922f0 drivers are installed.

So, the questions:

1. Why there is no DAQmx branch in Measurement & Automation Explorer tree with PXI-6602 card? 

2. How can I test my PXI-6602 card (it absolutely new, but...)?

3. How it is possible to install correct controller for PXI-1033 chassis?

Thank you.

[Jozz]

Hello,

the problem discussed in the previous message was fixed and here is the solution:

After additional investigation it was found that the issue is with "This device cannot find enough free resources that it can use. If you want to use this device, you will need to disable one of the other devices on this system. (Code 12)". This topic was discussed (http://digital.ni.com/public.nsf/allkb/04C12CB4A5143ECC862572DC007B8DF6). But it did not help. I updated the BIOS in my Laptop (Dell Vostro 3300) from A05 to A09 version. But it did not help again.

After that I found a "MSI-Express BIOS Compatibility Software". Installation this software fixed the problem.

Hope this information will be helpful.