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PXI 8513/2 not communicating with DUT

We are using CAN PXI 8513/2, in which presently we are using only one port and suddenly it stopped communication with our DUT and LED's one is Solid green and one is Solid RED, from the manual i understand that it is a bus OFF condition.

we changed cabling from port1 to port2 and port 2 is working fine.

So There is no problem with the cabling we are using.

So how we can solve port1 issue.? is it possible to eliminate this bus off condition.?

 

Thank you 

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