10-14-2013 10:07 AM
Hi, I am just putting this card into my system. and as NI-DMM starts up, it says the card has internal hardware error, -1074117756, and I need to contact NI. Is this repairable? Thanks.
10-14-2013 08:59 PM
I'd recommend you to contact local NI office for hardware repair, http://www.ni.com/niglobal/.
10-15-2013 11:38 AM
LeapX
What version of the DMM drivers do you have installed? In some cases, upgrading earlier versions to NI-DMM 3.0.2 or later will resolve this error.
10-15-2013 11:57 AM
Already tried DMM 3.0.5 and 3.0.6. updated my controller BIOS. No luck.
my PXI-4072 works fine on the same chassis at the same slot. So, I guess it does have internal hardware error.
10-16-2013 12:09 PM
It sounds like the hardware is in need of repair. Please visit our Repair Services page to learn more about our repair policies and how to return your device for service.
10-19-2013 02:05 AM
10-21-2013 07:24 PM
LeapX
Please contact a National Instruments Customer Service Representative at 1-877-493-2406. An RMA Coordinator would be happy to provide a quote for the repair.