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pxi dead?

My Measurement Explorer cannot find any of my devcies any more, the Windows control panel does find the PCIe MXI card though. The green link cable on the MIX card on the chassis is on, but when I start the MAX and go to devices it searches for a while and finds nothing. Any clues?
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Message 1 of 10
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Hi Timo,
 
before we can try whats wrong, I want to ask, if the system was working before? If yes, did you apply any changes to the hardware or software?
 
 
Regards,
Stefan Henke
NIG
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Message 2 of 10
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The data in the \data directory of the Measurement Automation Explorer was corrupted. I deleted (renamed) the directory and all the hardware was found again.
I think this should be made a little more robust, like with a checksum on the config data? If it's not valid data, the program should ignore it. Bad programming in the MAX software to be honest. Programs should be able to handle corrupt input data, not crash.


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Message 3 of 10
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This same problem has happened to a colleague of mine now - why can't this be fixed? We lost a day of work trying to find the issue.

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Message 4 of 10
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Hi Timo,
 
I am sorry for the inconvenience. What DAQmx Version are you / your colleague using?
 
Regards,
Stefan Henke
NIG
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I installed the latest a couple of weeks ago. Is it 8.3?

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Message 6 of 10
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Hi Timo,
 
do you have any starting points, what could have caused this behavior?
It is very difficult to react on a reported behavior if we have no informations of the circumstances.
 
We are surely interested in finding and fixing the problem you had.
 
Regards,
Stefan Henke
NIG
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Message 7 of 10
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We took the PXI cards out to ship the PXI-1036 chassis to a different company location. The colleague took 2 of the 3 cards we have (1x 4461 and 1x 4472) by hand luggage and inserted them back into the chassis this morning.
The chassis is connected via a 8360 MXI controller.
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Message 8 of 10
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I ran into a similar issue with my PCIe attached to a 1045 chassis.

The system would boot but would not find the chassis nor would it find any of the cards installed in that chassis.

I spent hours trying to get this working, another 45 minutes with NI tech support and finally had the local NI sales rep come in and verify that it was an NI compatability issue between my Asus motherboard and the PCIe card. He was quite gracious and lent me his MXI-4 interface while I was exchanging my PCIe for a good old fashioned MXI-4 with NI.

The fix was to return the card to NI and go with the MXI-4 interface - this worked flawlessly from the minute I booted the system after installation. Everything came up and was recognized by the system and under MAX - as it should.

The Asus motherboard is a newer, up-to-date model and has a sweet PCIe video card that functions just fine. Asus is one of the most popular motherboard brands on the market so I am hard pressed to understand why this issue was a surprise to anyone. The problem, as I see it is that NI either does not know or is not admitting compatability issues with their HW.

A big help would be a listing on NI's site that lists 3rd party HW that does not function well with NI HW - this would have saved me days of aggravation and schedule slip.

I would recomend avoiding the PCIe interface all together until NI gets this issue under control or at least helps the development community out by listing HW that does not play so well with others.

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Message 9 of 10
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Hi Timo,
 
what Motherboard are you using?
Please update your Motherboard Bios - this can be very important.
 
Let me know if its working or not.
 
Thanx,
Stefan Henke
NIG
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Message 10 of 10
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