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ni max can't add software to 9607

Hey

I'm trying download software for my 9607 but my NI MAX can't add software to it

max.png

this is how my max and web congifuration  looks like

could somebody please tell me how to fix it

thank you

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Message 1 of 4
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Hello Longwu2000,

I might be wrong but as far as I know, as long you would have Inconsistent IP setting, you would not be able to add/remove software on the sbRIO. You should first solve this problem before going further.

Wish the best continuing your development,

Julien

Julien Roland - District Sales Manager
NI Belgium - Technical Support

Don't forget to rate a good answer
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I might need the mac address for to login to the university first

but today when i open the MAX I can't even find the device

could somebody please help me out

thank you

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Message 3 of 4
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Make sure you have the latest CompactRIO drivers installed (CompactRIO 15.0 Device Drivers) and that you've rebooted since installing them. It won't appear if your drivers are an older version. Disable WiFi on your computer so there is only one Ethernet connection. Make sure you are connected via copper Ethernet cable and on the same subnet (connected to the same Ethernet switch/router). Make sure your computer has a valid IP address. Cycle power on the sbRIO-9607.

See the module 1, exercise 1 material here:

NI Power Electronics Control Design V Training Course

In particular, view the first tutorial video which demonstrates how to setup and configure your sbRIO GPIC on the network and download the GPIC Reference Design code to the real-time operating system and FPGA.

You may also be interested in the older troubleshooting advice here:

https://decibel.ni.com/content/message/63361#63361

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