Evaluation setup does not detect sb rio eval hardware

[jeepers52004]

Hi.  I received my sb rio eval kit today but after exhausting all the online help I can find, I am still unable to detect and configure the eval hardware.  

I've tried connecting directly to the computer and through a router.  The yellow status light next to the green light blinks twice every few seconds.  I found a document on NI.com that indicated there was an error possibly during a software upgrade. However, since I can't connect to it, I don't know how to correct the issue.

Any help would be greatly appreciated.

Thanks

Michael

[Alex-D]

Have you installed the NI-RIO Driver? I believe that it is installed as part of the Wizard for the Eval Kit but check in NI-MAX under My System->Software. Make sure that NI-RIO is installed. If it is not then install it and see if the sbRIO appears under Remote Systems. Even though the device has a problem right now it still should appear and then you can reinstall the software onto it and that should fix any problem it has.

[jeepers52004]

Hello Alex. 

Thank you for replying to my post.  I checked and everything was installed correctly.

I'm running Windows 7 via Parallels on my macbook.  I discovered the source of my issues was the ethernet port setup in Parallels.  I had selected the wrong network port.  Once I chose the correct port, connection to the sbRIO was a snap and I was able to install software and begin using everything.

Thanks again.

Michael