LabVIEW SoftMotion Module version for CompactRIO 13.1

[Michael.TripleC]

Dear all,

I'm trying to use deploy a C-module 9512, which is installed in a cRIO 9024 and NI 9114 chassis.

I would like to get access to the interactive test panel, but whenever i try to do this it won't let me deploy the unit.

I get an error message as follows:

"LabVIEW: (Hex 0x80DF001E) The deployment plug-in for this item cannot be found. Verify the proper software is installed. Deployment completed with errors",

which leaves me unable to access the test panel.

I have LabView 2013 SP1 (13.0.1), NI CompactRIO 13.1 [NI-RIO 13.1], and LabVIEW Real-Time 13.0.1, installed. I also download Softmotion Module 2013 SP1 on the host, but it cannot be installed on the cRIO (see attached: SoftMotion_version_for_cRIO-RT.jpg).

To see the software installed on the cRIO, see the attached image (see attached: cRIO_installed_software.jpg)

Any idea of what i'm doing wrong? Thanks a lot!

Best Regards,

Michael

[Joel-P]

Hello Michael,

Thanks for moving your previous post from the Version Conversion forum, however this still isn't the best forum for this question. The Motion Control and Motor Drives Forum is the correct spot for this.

Anyway, let's take a look at the prolem that you are running into.

The first error that you are seeing (LabVIEW: (Hex 0x80DF001E).....) is telling you that SoftMotion is not installed to the target. The reason that you cannot install softMotion to the target is because you do not have the correct version of SoftMotion on your host PC. You are running SoftMotion 2013f1 and all of the other software is 2013SP1.

You should download and install the latest version of SoftMotion for the 2013 edition, which is available here; SoftMotion 2013SP1 f1 Download.

Once you have downloaded and installed that version of SoftMotion on your development PC, you will be able to install SoftMotion to the cRIO that you are using and the LabVIEW Hex 0x80DF001E error should go away.

Cheers,

Joel