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NI 9201 module not detected on NI MAX or LabVIEW

Hello!

 

I have a cRIO 9002 Real-Time controller connected to a cRIO 9103 chassis with the NI 9201 module connected to it. However, I cannot detect the module on NI MAX while both the controller and chassis are detected. 

The controller has Compact RIO Real-Time 16.0 installed because it's the last version that it supports. 

 

I've also tried detecting the module on LabVIEW with a Real-Time Data Acquisition project and it didn't work. 

 

Has anyone encountered a similar situation or knows what resources I could look into?

 

I'd appreciate your help!

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