cRIO9031 features not available

[weily411]

I use Labview2015 to program on cRIO-9031. But when I set up the project and after the device, there is a note that "features not available" and the model cannot run normally. The problem is shown as the picture below. Can someone give some help on this? Looking forward to reply!

[mateh]

Has this chassis worked previously?

When you right-click on the cRIO-9031 in the project window and select "Connect", does it show an error message?

[weily411]

      Thank you for your attention!

      Yes, this cRIO has previously been connected with another computer and can operate successfully. But I didn't find "connect" in the right-click. I use "deploy" and it shows the following error or conflict. Because of the previous successful running, I don't think the cRIO lack certain software... it seems so strange.      

Another problem concerned may be that, the model used is an example model. While adding files to the project, I changed path of some vi, as shown in the pricture below. Some of the vi are not in the plce where they are exepcted. Will that cause the above error?  Thanks a lot!

[mateh]

There should be a "Connect" option when you right click on the cRIO-9031 RT Controller (not the Chassis, but the item above it). Even though they share the same physical enclosure, they are two distinct items in software. If you can successfully connect to it, the LED next to the controller icon in the project window will turn on.

Anyway, it sounds like the controller is missing the Scan Engine software component. Can you go into MAX and install it? You don't need to uninstall anything else, just select the currently installed software set, and then at the next step make sure that the Scan Engine component is checked:

The item conflicts due to the changed VI path have nothing to do with the Scan Engine error when you try to deploy the chassis. You will need to make sure that the Model Interface Toolkit is installed in the correct location on this computer.

[weily411]

Thanks a lot!

I've installed the NI Scan Engine,but it doesn't work. And because of the previous successful operation when connected to other computers, I don't think the problem has something to do with the softwares in the cRIO.

I guess the key of the problem is on the drivers for cRIO or the installing of Labview. I just set up a new device but cannot find "connect" option in the right click menu.Is there something wrong when I set up the new project or,  is it because I lose some necessary blocks while installing Labview or the drivers of CRIO? 

Thank you for your attention!

[mateh · Accepted solution]

That's interesting. I think you're on the right track. Given the other missing dependency issues that you mentioned, the software installation on your computer may be corrupt.

You could try repairing it: Go into the Windows Control Panel, open Programs and Features, double click on National Instruments Software, select the NI Labview Real-Time Module and then click Repair. As a last resort, you could uninstall/reinstall LabVIEW, RT, and NI-RIO.

[weily411]

Uh...Thank you for your reminding.....

Actually I didn't notice that I hadn't  installed Labview Real-time  until seeing this reply. And after I  installed Labview Real-time, everything is riight~

Thank you very mucn! 

[3055377]

it doesn't show an error message

[Ivan18]

Hi,

I'm working with Labview 2017 and cRIO-9067 and i have the same problem ( Features not available)  i tried to repair and reinstall LabView Real-Time, NI RIO, but i still have the problem.

• this chassis worked previously
• When i right-click on the cRIO-9031 in the project window the connect option doesn't appear

Could you help me please!!

[AshwiniWini]

Hi,

Refer this KB: https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P6ycSAC&l=en-AU