"Server does not support Remote Panels" message on sbRIO-9612

[RSystems]

Hello,

After installing LV 2010 SP1 to fix a problem with TCP close (which it did), it seems that remote front panel functionality has stopped working.  The error message is in the subect line of this post . . .

I ftp'd the new remote panel license file to the target and renamed it LV_RPC.lic.  The Remote Panel Server in the target's configuration is enabled.  I followed the same steps to create the html file and include it in the real time start up executable as I did in LV 2009 SP1 (when remote panel functionality worked on this target).  I verfied that the html file is present in the ni-rt/system/www folder.

Any help is greatly appreciated - thanks,

Al

[Starla_T.]

Hi Alasys,

This KB shows what you need to do to fix this error.  Hope this helps!

Best Regards,

Starla

[RSystems]

Hi Starla,

Thanks for your reply . . . Maybe I don't have something enabled properly in my web browser, but I'm not seeing any reference number or link for the KB you mentioned.  Would you mind posting it again?

Thanks,

Al

[Brian_A]

Hi alsys,

It looks like Starla forgot the link. Here you go.

"Server Does Not Support Remote Panels" Error When Connecting to a Remote Front Panel

<Brian A | Applications Engineering | National Instruments> 

[RSystems]

Hi Brian,

Thanks for the reply.  I checked each of the possible causes in the KB link and none of them seem to apply to this problem.

While searching around on the NI web site, I came across a LV 2010 known issue: #255627 Remote Panels not working in LV 2010 built executables.

Since the front panel of the VI that I'm trying to serve out is part of the real time start-up application, could this be causing the error?  If that is the case, do you know if/when the next LV service pack or update release might fix the #255627 remote panel issue?

Thanks much!

Al

[Starla_T.]

Hi Alsys,

I would highly reccomend moving away from remote front panels.   Instead, use web services or shared variables to publish infomation to your host. 

--Starla

[InfiniteNothing]

Have you tried reaching the front panel while running the VI on the target in development mode (as opposed to from the rtexe).

I ran into the same issue you were having with LV 2010 (not sp1) and I was able to solve it by changing my remote panel port to 8000 (changed it from 80). You might try changing the port there and going to http://rioipaddress:port/yourhtmlpath

This was with an sbRIO 9642.

Remote panels work from the target both as an rtexe and in the development enviroment.