I'm not sure why you are missing parts but I'd like to get the part numbers from you to determine if the two boards are different revisions. Also, the serial numbers would be beneficial. I doubt that simply replacing these parts is the key to getting your board to work and you'll probably need to RMA the device.
With your permission, I'd like to contact you off of the forums to get you the information you request. Please do not post your email address to the forum as I will be able to get this information once your permission is given to contact you.