tek_tkdpo4k initialize with options vi driver (hex 0xbfff0011) primary error (hex 0xbfff0011) insufficient location information or the request device or resource is not present in the system

[Bill (Jesus Osorio)]

Dear Friends,

I am from Jesus Osorio from Tektronix Mexico. I have seen this error messages during the last instalations and I am wonder how could I solve it?

tek_tkdpo4k initialize with options vi driver (hex 0xbfff0011) primary error (hex 0xbfff0011) insuff...

I am using DPO4000 series, laptop with SE for Tektronix Edition and a USB cable. What should I do to solve this problem?

Regards,

Jesus Osorio

[NorSa]

Dear Jesús,

You should check if you have on your PC or Laptop installed VISA. I recommend you this link to download it:

https://www.ni.com/en/support/downloads/drivers/download.ni-visa.html

To have a better oportunity in having your issue solved, please contact us in Mexico at this toll free 01 800 010 0793. As well as if you post your following messages in the Spanish Forum, we will be able to help you faster.

Thanks for using National Instruments Forums.

NorSa

NI Applications Engineer Latin America