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Device Communication Problems

Good morning,

 

I'm having problems getting labview and the instrument I/O assistant to recognize some devices I'm trying to retrieve data from. (using labview 7 express)

 

I have a Shimpo FGV500-HX digital force gauge, connected through serial port 1, and a Check-Line DT-209X digital tachometer, connected through a USB port.

 

In MAX, it displays COM1 and 2 serial ports, along with the LPT1 printer port. Under serial port 1 (where the force gauge is connected) It says the device is working properly, but when i open the visa test panel and hit execute in the read tab, it retuns a BFFF0015 error. I have a feeling this is due to the device not being read properly? my USB tachometer isnt even showing up in MAX, and I havent been able to figure out how to do that. Help!

 

Also, under the I/O assistant, I select COM1, and add a read and parse step, but when i hit run this step, nothing happens. The USB device does not show here either.

 

I know the USB device is being read by the computer - the software it came with works fine. The force gauge did not come with software.

 

Any help would be greatly appreciated, I've been trying to figure this out for three days with no avail. I'm new with data acquisition stuff too, and labview in general, so idiot level assistance would be fantastic.

 

Thanks in advance,

 

-Brad

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duplicate post

 

User is trying to use this in LabVIEW, so it's best to keep the discussion in the other thread.

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Yes, I realized I posted this in the wrong place.

 

Couldnt figure out how to remove my post though.

 

Moderator, please close this thread.

 

Thanks!

 

-B

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