2 RoboRio 1.0s with damaged USB-B ports in need of repair

[Josh4680]

Hello,

I think I mistakenly posted in the wrong sub-forum previously, but we have two RoboRio 1.0s that have damaged USB-B ports (one a connector broke off inside the port and was then forcibly removed, the other has bent pins from an unknown incident), would it be possible to have these repaired, and is there an estimate of what sort of cost that may entail?

Best regards,

Josh 

Engineering Mentor, 4680

[JessNI]

Hi Josh,

My name is Jessica, I work at NI. I've sent you a direct message to coordinate the repair.

[Team3298]

I also have a cRio that has the center plastic piece broke out of the USB connector. How can I get it repaired.

Thank you!

ArrowBots TEAM 3298

[JessNI]

Hi Josh,

For matters outside of RoboRIO FRC Support, please reach out to the technical support team. You'd have to ask for an RMA.