Corrupted Firmware on roboRIO 1

[boyuan12]

I have a roboRIO 1 that has corrupted firmware and I have been unable to update the firmware or reimage the device using the 'roboRIO Imaging Tool'.

Steps taken:

- Ran imaging tool as admin

- Put RIO into safe mode using the reset button

- Turned off windows firewall

- Used another USB cable

- Tried on 3 different computers

We can still SSH into the device, the status light is green and we can successfully put the RIO into safe mode. At this point it sounds like the best option is to reset the device to factory settings. Is there a way to do this?

03060F32 - Serial Number

[boyuan12]

Steps taken:

- Ran imaging tool as admin

- Put RIO into safe mode using the reset button

- Turned off windows firewall

- Used another USB cable

- Tried on 3 different computers

We can still SSH into the device, the status light is green and we can successfully put the RIO into safe mode. At this point it sounds like the best option is to reset the device to factory settings. Is there a way to do this?

03060F32 - Serial Number

[mshafer]

May I email you at the email listed on your profile about next steps?

[boyuan12]

Yes please

[boyuan12]

Yes Please

[mshafer]

I've emailed you with instructions on what we can try next.

[boyuan12]

Hi, did you send the email to [email]? Because I didn't receive any email in both inbox and spam folders. 

[mshafer]

I did - it might have gotten flagged due to the attached zip 😞

I've noted your comment to moderators to remove your email from it (or you can do so as well).

[mshafer]

Oh, and there's the error that the message was too large, sorting out a different way to get it to you.

[boyuan12]

Thank you so much. Maybe you can try tools like Google Drive and share the link with me?

[mshafer]

Following up in direct messages.