FRC Team 4976 - 2 RoboRIOs need replacement

[Pratik_4976]

Hello,

I'm a mentor for FRC team 4976 requesting RMA for two roboRIOs I have.

• First one is bricked and we're not able to revive it.
  
  • P/N : 155213E-01L
  • S/N : 305A534
• Another had bad ethernet port. 
  • P/N : 155213F-01L
  • S/N : 316B254

Please let me know if any additional information is required.

Thank You,

Pratik Mistry

Team 4976

Please advice if any additional information is required. 

[mshafer]

Hi pratikmistry03,

I'm Matthew with NI. Thank you for posting on the forums.

Let's focus on the first one for a little bit, what behavior do you see on the unit? Do any of the lights come on when power is applied?

(Also, it is a roboRIO v2 - with an SD card?)

[Pratik_4976]

Hello,

Sorry for the longest delay. There was a change over and I could not find this forum.

On the bricked unit when powered ON;

POWER = SOLID GREEN

STATUS = SOLID FOR FEW SECONDS THEN STARTS BLINKING

RADIO = OFF

COMM = OFF

MODE = OFF

RSL = SOLID

Both of the above do not have an SD card slot.

Thank you,

Pratik Mistry

Team 4976

[mshafer]

My apologies for a further delay, I missed the notification this was replied to.

Can you try to reset the device to factory image following the steps documented here: https://knowledge.ni.com/KnowledgeArticleDetails?id=kA03q000000kOHkCAM&l=en-US