Troubleshooting Hardware

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Robo Rio Damaged and needs replacement or repair

At a recent regional competition our RoboRio2 had an impact directly to the Ethernet port.  This now only works intermittently and is visibly damaged.  We cannot easily de-solder and replace this due to the protective coatings and are not sure if a non-standard repair would be allowed in competition.   Please advise on how to get this repaired or replaced.  I had previously contacted National Instruments directly and was referred to this forum.  

 

Thanks!

 

Brian

FRC Team 2530

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Hi DrB2530,

 

This is Matthew with NI; thank you for posting on the forums.

 

I sent an email to the address listed on your profile on next steps.

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