03-18-2024 05:05 PM
Hello,
During our Los Angeles Regional this past weekend, our battery strap broke loose and the battery mechanically damaged both the ethernet port and USB port on our roboRio. The ethernet port itself is clearly enlarged and it appears some of the pins are damaged (plugging an ethernet cable in results in no lights indicating a connection.
Can this be repaired? This is our only roboRio 2.0 and all suppliers are out of stock. We have another competition in less than 2 weeks.
03-22-2024 10:08 AM
Hi,
This is Thays from NI. I've sent you a direct message to coordinate the repair.