Troubleshooting Hardware

cancel
Showing results for 
Search instead for 
Did you mean: 

RoboRio 2.0 Damaged and Needs Repair

Hello,

During our Los Angeles Regional this past weekend, our battery strap broke loose and the battery mechanically damaged both the ethernet port and USB port on our roboRio.  The ethernet port itself is clearly enlarged and it appears some of the pins are damaged  (plugging an ethernet cable in results in no lights indicating a connection.

Can this be repaired?  This is our only roboRio 2.0 and all suppliers are out of stock.  We have another competition in less than 2 weeks.

0 Kudos
Message 1 of 2
(471 Views)

Hi,  

 

This is Thays from NI. I've sent you a direct message to coordinate the repair.

0 Kudos
Message 2 of 2
(416 Views)