RoboRio is timing out when uploading firmware

[Josh7255]

When trying to update the firmware on our RoboRio 1.0, it is unable to configure because the "Operation Times Out." We have tried reimaging in safe mode, running the imaging tool as administrator and using a different computer.

[EstebanSanarrucia]

Hi Josh,

My name is Esteban from NI. I've sent you a direct message to coordinate further steps.