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faulty roborio SD card

hello,

 

our team has encounter an issue with a roborio 2 unit the SD slot seems to be jammed and the sd card cant be inserted into the device

 

i have tried to open the unit up and clean the port and nothing seems to work 

 

best regards,

 

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Message 1 of 4
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Hi Sycamore5614,

 

This is Juan Garcia from the technical support.

 

Just to confirm the problem with the slot, have you tried a different sdcard?

 

 

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Message 2 of 4
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hello juan,

 

yes we tried that and that didnt work sadly

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Message 3 of 4
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Hi Syca,

 

I have sent you a direct message with further steps.

 

Regards.

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Message 4 of 4
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