Sending the VLM Log file is easy and can result in your company getting the most from your NI Service Agreement.
There are a few reasons why you would want or need to send your log file:
- Enterprise Agreement customers must send in their log file every quarter based on the details of their organizations agreement.
- Any administrator can benefit by sending in their log file as we can use the information to help your end users access critical benefits including technical support and online training.
- We might ask you to send in your log file to help with troubleshooting.
Check out the document to learn what to expect when sending your log file.
