NI-CAN Bus Monitor Application does not launch

[gopinath]

I have just installed a PCI-CAN Series-2 Card. I tested the card installtion through MAX (by running the Self Test). The card passes the test. However, when I try to launch the Bus Monitor Application, there is no response. No error message is displayed, and the application does not launch.

Does anybody know why this would occur? Something that I am missing out during the installation?

Any help will be greatly appreciated.

Thanks.

[ScottieB]

Hello,

Generally to get the Bus Monitor Application open, all you have to do is right click on the CAN interface that you want to monitor (in MAX) and click on Bus Monitor. If this is what is failing for you, consider trying the following things:

-First, make sure that you have updated information about installed hardware in MAX by pressing the F5 key.

-Run NI-Spy to see if any CAN calls are being made to the NI-CAN Driver. See information about using NI-Spy here: http://zone.ni.com/devzone/conceptd.nsf/webmain/C31BC5FB34DBC0EF86256ADF007B8A47?opendocument

-What version and revision of the CAN driver is currently installed? You check this in Measurement and Automation by expanding the Software branch and clicking on NI-CAN.

-If you can watch your
processes as you try to start Bus Monitor, does a process named nican_bm.exe ever start?

-Additionally, try starting bus monitor from the command prompt by running C:\Program Files\National Instruments\NI-CAN\bin\nican_bm with parameter CAN0 so your command is (without quotes): "nican_bm CAN0".

-If you have a 2 port card, have you successfully been able to run Obj2Obj? I'm curious if your CAN interface is working properly at all. From the NI-CAN\utilities directory, run obj2obj.exe with a correctly terminated cable connecting both ports of your CAN card.

Let me know the results of this if you are still having problems.

Thanks,
Scott B.
Applications Engineer
National Instruments