XNET and Dell Vostro

[teritask]

I've had a problem for quite awhile trying to use my Dell Vostro 1510 to connect to a PXI system but now it has become imperative that I get this to work since I need to make changes to a system offsite.

Once I load NI-CAN and NI-XNET, I can no longer connect to my PXI, Remote Systems goes away in MAX, error regarding "canexperts" is displayed, and no Software is even listed in MAX.

I have no problems when using my Dell desktop.

I've downloaded "Dependency Walker" and have attached the file. I've downloaded and installed all the latest drivers for MAX.

Not sure where to go from here. I need to get this laptop working with the PXI. Any clues would be appreciated!

[teritask]

Narrowed it down to the CAN software...will not work if that is installed. I installed just the XNET and I can get it to work but as soon as I install any CAN software in MAX, it will not show the software or the remote PXI.

Puzzling.

[Snowman 6008]

That is odd, if you install the XNet software driver, you do not need to install NI-CAN driver if you are developing a new application you can just use XNet

[teritask]

The problem is that I need the CAN services for my older machines (older by 8 months) that have a CAN card and not an XNET card. I'm determined to solve this but need some insight...is it the laptop processor? Conflicting software?

I've loaded the identical NI software, in the same order, as the desktop that works fine. Both machines run XP with the same SP. All the "first things to look at" issues have been addressed.

[Snowman 6008]

Teritask,

Can you give me a screenshot of the error? Also based on your last post it sounds like you have two systems and one works and the other one does not. In rare occurances I've seen bios versions on some PCs be an issue, so you could double check that those were both lining up. Otherwise I would recommend trying to get a third computer and install software on it. It may be easier to start fresh and get something working, than to "fix" the existing problem. If we end up getting the same problem again, then at least we know there is a common mode of failure between the two machines. 

[GPIB_Guru]

What version of NI-XNET/NI-CAN do you have installed?

Did you install the compatibility layer? If you put NI-CAN and NI-XNET, but no compatibility layer, does it work?

[teritask]

I've attached some screen shots. NoCAN.jpg shows the software installed with just XNET.

Clickonsw.jpg shows the error message that appears when I click on the + in front of software.

NoRemote.jpg shows how MAX looks after I answer NO to the error message. I didn't capture it on the first picture but my remote system shows up before I install the CAN software. After, it disappears.

GPIB Guru, I believe there is only one version of XNET (1.0) which includes CAN 2.7. A different message used to occur with earlier versions of CAN (a dll failed to initialize or something close).

I'm leaning toward a problem with the BIOS of the laptop. I'm not going to install on another machine since it works on my desktop. The main issue is that I need it on my laptop because I have to travel out of the country to make changes on a PXI system and I cannot lug a desktop with me! Unfortunately the only other laptop available here at work is the exact same model that we use for PLC type machines.

I'm hoping I can find a workaround for this issue.

Thanks for the input! Any more thoughts are appreciated.

[GPIB_Guru]

NI-XNET 1.1. has been released. You can see if that makes a difference. If you think it is a bios issue, I doubt it would fix anything. 

https://www.ni.com/en/support/downloads/drivers/download.ni-xnet.html#306167

[teritask]

You were correct GPIB Guru...it did absolutely nothing. I get the exact same behavior. Oh well, I'll keep trying to narrow it down. Thanks for the info.

[Bill_in_Detroit]

Have you contacted the maker of the canexperts plugin?  Do they have a newer version?  Do you have the same trouble if this plugin is uninstalled?