6602 self test erreur -200020

[stef31]

Hello

I have a PCI-6602 in my PC. No problem during the installation. In MAX4.0, I try the autotest and I've this error message : "erreur -200020 during Self Test"
I tried to uninstall and reinstall the card, same error message.
When I try to count pulse, I've always the same result (4294967295)

I've another card (PCI-6221) in the same PC and everything is allwright.

Somebody could help me?

Thanks!

My config : Labview7.1 / WindowsXPpro / DAQmx8.0 / Trad 7.4.1
cards : PCI-6221 / PCI-6602

[jp_Braud]

Hi,

Did you try to test it alone? By "alone" I mean to uninstall all the other cards on the computer and to test this one...

By the way, could you give us the serial number and the date you bought this card?

Regards,

[stef31]

Hi,

I've the same problem when the card is alone. I desinstalled the other card PCI6221, reboot the PC without the PCI6221 and same error message when I try to autotest it. Like before, no problem for the reinitialisation, it's the autotest which didn't pass.

I've install the pci6602 in another PC with Labview7.1 and the problem is exactly the same : installation OK, reinitialisation OK, autotest =  "erreur -200020 during Self Test"

I've the serial number of the card : 184479C-01 but today, I don't know exactly the date we bought this card (in 2002-2003 if I remember...)

Thank you for your help

Stephane

[jp_Braud]

Hi Stephane,

This problem can apen in a PCI 6602 when you connect the +5V trail to the ground.
This causes some of the device component to reboot and to block it's communication.

If you remember this apened (to you or to one of your colleg), please contact your local NI division to send us back the card and repare/replace it.

Thanks,