error 200329 reoccurring

[Crashdx]

I've been having an issue with getting error 200329 for my analog input into my NI Elvis board. The first time I got the error I left and came back to my Labview program the next day and the error had disappeared and it worked fine. After about 3 days the error came back and I couldn't get the error to leave. So I switched out the board in the computer for a different one and the error went away and it was working fine again. Another 2 days later the same error 200329 has shown up and I can't get it to leave. There has to be a better way than constantly swapping out new boards to fix this problem.

I've attached the code that I have been running and testing with.

[Basil-B]

Hi Crashdx,

I would try using more samples per iteration of the while loop. 1 sample means you have to send a request from software every time for each sample instead of having it run on hardware clock every iteration. This error is related to the timebase and so this very well might fix the issue.

Regards,

Basil Beirouti

Applications Engineering

National Instruments

[BrianK]

Hi,

I am also getting a 20039 error message.  The symptoms I am seeing are as follows:

In Measurement and Automation, the PCI-6052E card installed in the computer (a Dell Precision 390 computer; Intel Core2 6600 CPU running at 2.40 GHz with 8 GB RAM running the 64-bit version of Windows 7) shows up in the "Devices and Interfaces" window.  The PCI-6052E card also passes the Measurement and Automation self test.  However, when the Measurement and Automation Test Panel is opened and the start button is pressed, no signal is displayed, a red circle with a white 'x' appears in the Test Panels window, and when the "Show Details" button is pressed, the following message appears:

----------------------------------------------
Error -200329 occurred at Test Panel

Possible Reason(s):

An error has occurred while attempting to configure the device for an analog input acquisition.

If an external master timebase is being used, make sure the source is connected and generating an appropriate clock.  Otherwise, contact National Instruments Technical Support.
----------------------------------------------

I am not using a Master external time base.

The PCI-6052E card is only connected to a BNC-2090A rack mount BNC interface box.

AS per the few suggestions in the NI support forum, I removed the PCI card from the computer and blew any dust in the PCI connector in the PC out, as well as gave the PCI card a blast of compressed air on its PCI edge connector.  The computer and PCI card were actually pretty clean to begin with.  After reassembling the computer, the 200329 error was still being generated.  The external cable connector contacts on the PCI-6052E were similarly cleaned to no avail.

I was using Measurement & Automation Explorer v 5.0.0f1, which until today was working just fine.  I'm not sure what version of NI_DAQmx this represents.  I downloaded the Feb 25, 2013 version of NI_DAQmx, v 9.70f0, and installed it, and the subsequent 'critical' NI PXI Infrastructure 1.6.3 update, without incident.  The new version of Measurement & Automation Explorer is v5.4.0f0

After installing the new software, The self test on the 6052E returns the message "The driver successfully communicated with Dev2.", and still generates the 200329 error when the Test Panel is run.  For what it's worth, there is a PCI-6773 card installed in this PC, and it seems to be working properly.

Any suggestions, besides a malfunctioning 6052E card?

Thanks!

Brian

[Basil-B]

Hi BrianK,

We have encountered this error before when the clock trace leading to the ADC is damaged. If you have another PCI card, can you try to swipe it out and see if that fixes it? Also, you can try to use this DAQ diagnostic utility, downloaded here: https://www.ni.com/en/support/downloads/software-products/download.daq-diagnostic-utility.html. Run the diagnostic and if there are any hangups or if it crashes let us know.

[BrianK]

Hi Basil-B

Thank you for your suggestion.  I've been away for a while, hence my delayed responce to your note.

I used the DAQ Diagnostic Utility and found that I was unable to perform a calibration of the PCI-6052e card.  The utility didn't bomb or anything, it just remained open, apparently doing nothing.  When I ran the DAQ utility, and skipped the Calibration step, the program quickly ran through its steps, and returned failures for both the Analog Input and Analog Output steps.  Not a promising sign.  The full utility report is below.

I'm guessing I have a mostly dead board at this point.

Thanks for your help.

Brian

------------------------------

6/13/2013 4:22:30 PM

Results saved to:  C:\Users\bkilgore-pr\Documents\Diagnostic Results.txt

Selected Device: Dev2

Device Type: PCI-6052E

Serial Number: 1068F0C

Device Support: (PASS)

NI-DAQmx Version: 9.7 (PASS)

Device Reset: (PASS)

The device was last self-calibrated on: 10/10/2003 9:05:10 AM

Device calibration skipped.

-------------------- Testing Counters... --------------------

Testing CTR Buffered Pulse Generation...   (PASS)

Testing CTR Single Pulse Generation...   (PASS)

-------------------- Testing Analog Input... --------------------

Testing AI Ground Reference...   (FAIL)

************ Test FAILED for the following reason ************

Error -200329 occurred at DAQmx Start Task.vi:1

Possible reason(s):

An error has occurred while attempting to configure the device for an analog input acquisition.

If an external master timebase is being used, make sure the source is connected and generating an appropriate clock. Otherwise, contact National Instruments Technical Support.

*******************************************************

Testing AI Voltage Reference...   (FAIL)

************ Test FAILED for the following reason ************

Error -200329 occurred at DAQmx Start Task.vi:1

Possible reason(s):

An error has occurred while attempting to configure the device for an analog input acquisition.

If an external master timebase is being used, make sure the source is connected and generating an appropriate clock. Otherwise, contact National Instruments Technical Support.

*******************************************************

Testing AI Finite Sample Clock...   (FAIL)

************ Test FAILED for the following reason ************

Error -200329 occurred at DAQmx Control Task.vi:1

Possible reason(s):

An error has occurred while attempting to configure the device for an analog input acquisition.

If an external master timebase is being used, make sure the source is connected and generating an appropriate clock. Otherwise, contact National Instruments Technical Support.

*******************************************************

Testing AI Finite Sample Clock Frequency...   (FAIL)

************ Test FAILED for the following reason ************

Error -200329 occurred at DAQmx Start Task.vi:2

Possible reason(s):

An error has occurred while attempting to configure the device for an analog input acquisition.

If an external master timebase is being used, make sure the source is connected and generating an appropriate clock. Otherwise, contact National Instruments Technical Support.

*******************************************************

-------------------- Testing Analog Output... --------------------

Testing AO Finite Sample Clock...   (PASS)

Testing AO Finite Sample Clock Frequency...   (PASS)

Testing AO Single Point...   (FAIL)

************ Test FAILED for the following reason ************

Error -200329 occurred at Sub-AO Single Point.vi

Possible reason(s):

An error has occurred while attempting to configure the device for an analog input acquisition.

If an external master timebase is being used, make sure the source is connected and generating an appropriate clock. Otherwise, contact National Instruments Technical Support.

*******************************************************

Testing AO Accuracy...   (FAIL)

************ Test FAILED for the following reason ************

Error -200329 occurred at DAQmx Start Task.vi:1

Possible reason(s):

An error has occurred while attempting to configure the device for an analog input acquisition.

If an external master timebase is being used, make sure the source is connected and generating an appropriate clock. Otherwise, contact National Instruments Technical Support.

*******************************************************

-------------------- Testing Digital IO... --------------------

Testing DIO Lines...   (PASS)

Testing DIO Ports...   (PASS)

 ----- DIAGNOSTIC TEST COMPLETE -----

[Thomas-B]

Hi Brian,

After catching up by reading through your discussion with Basil, it looks like you have a bad PCI card. Given its behavior, and the fact that it failed the corresponding parts of the DAQ Diagnositc Utility, it is almost certainly in need of replacement or an RMA. If you are interested in trying to get it repaired, you need to get in contact with the RMA department of National Instruments. To do this, send an email to RMA.coordinators@ni.com. You will need give them the card's serial number and part number. Otherwise, you may just have to use a different PCI card. 

[BrianK]

Hi Thomas-B

Thank you for your note.  Yes, it looks like I have a malfunctioned PCI card.  Considering it's age, I'll need to consider simply replacing with a newer better performing model or, the repair/RMA option.

regards,

Brian