windows hardware wizard

[MikeO]

I am new at this but here's my problem. I purchased a ni6601 counter timer pci bus card. I also got an eval version of labview. My intent is to program my application with borland but wanted to see what labview is all about. I installed labview first and then installed nidaq software that came with the hardware. When shutdown, install card and reboot, the windows hardware wizard pops up with found new hardware. The problem is, it can't find any drivers for the unit. I have to cancel the wizard. Looking in device manager, the unit appears with the yellow question mark (win 2k) and says no drivers installed or needed.
Now I go to MAX. My unit is there and the test panels work fine. Go into Labview and the sample programs for this unit w
ork fine too. I have not tried a borland application yet but I suspect it will run too.

Why is the windows hardware wizard coming up everytime I boot and I have to cancel the wizard.

[JaredA]

Hello Mike,

I am suspecting that you are having a Windows permissions problem, and there are a couple of things that you can do to help and determine what the problem might be. First off, are you logged in as an administrator or as a user that is within the administrative group? If not, then please try to obtain the proper permissions so that Windows doesn't restrict what you can access and modify.

If that doesn't help any, then you should try a reinstallation of the driver. It sounds like you went about the correct installation procedure the first time, but something could have gone wrong that we are not aware of. First remove your hardware from Device Manager, and then uninstall NI-DAQ from Add/Remove Programs. Once done, shut down and remove the hardware, a
nd then reinstall. I think you know the procedure well enough, so I'll leave that there.

If the problem is still persisting, please post back with a little more information - what version of the driver, LabVIEW evaluation version, Windows Service Pack installed. It would be nice if you could even try and determine whether or not it is the hardware causing this problem, although I don't highly suspect it, by trying another plug-and-play PCI device - another NI board preferably. Also make sure that there are no conflicts with other devices which might already be installed and showing in Device Manager. If you have anti-virus software running, I also recommend disabling it during your troubleshooting experience as this type of software has caused multiple problems in the past.

I hope that things are working better for you sometime soon. Keep us up to date on your steps.

Jared A

[MikeO]

Well this was strange. Looked in device manager again and saw that the ni card was indeed installed with no conflicts. My device in question was listed as other pci device. I uninstalled the ni software. Removed the card and rebooted. Got the hardware wizard again. Started looking more closely and finally found that my sound blaster card was the culprit. It was being detected twice. One set of drivers were loaded properly but a second unidentified device was found (same card). Still got hardware wizard. So I updated driver set for this card. Now when I boot, the hardware wizard does not come up but the second pci device is still listed under other device in device manager with a yellow question mark. Have no clue what to do with that but it does
not bring up hardware wizard.

Any hooo, reinstalled ni daq, powered down, installed card and all seems well.

Maybe just a coincidence of events. In any event, my cheap sound card is not part of my application so I think I'm good and I'm looking forward to seeing what this thing can do.

Thank you very much for the response.