How to find the program DIAdem? How to delete it?

[Lily1979]

 Hello,

I'm a beginner in Labview, thanks for your help.

I want to use the program DIAdem to analyse my file .TDM, but I can't find the program in National Instruments, then I think I have no this soft, so I download  the evalution version from the site.

When I start the installation, a message: you have already DIAdem 10.2, you need delete the old one and then restart. After that, I checked it in control panel >> delete , but I can't find it.
At last, I checked the mail from the activation code, the program has been activated.

I don't know where the problem is,  can anyone gives me a help?

Lily

[Twigeater]

Hello Lily!

In the 'Software' list you have to look for 'National Instruments-Software'. If you open this you get a list of installed NI software. There should be DIAdem.

Matthias

[Lily1979]

Hello Matthias,

Thanks for your answer, but I have no this program in my list NI.

Lily

[Twigeater]

Hello Lily!

OK, there was a problem in the past with a part of DIAdem wich is also installed with LabView, the USI. Sorry but i can't remeber the solution.

Perhaps one of the NI guys can help?!

Matthias

[Brad_Turpin]

Hi Lily,

Send me an email so that we can attack this directly together.  DIAdem R&D sent me a set of instructions and an application for you to run, but it would be best to take this offline.

brad.turpin@ni.com

Brad Turpin
DIAdem Product Support Engineer
National Instruments

[Lily1979]

hello,

The problem is resolved in my PC with Windows XP, I installed the evaluation version, and it can search the activation code automatically.

But with my PC VISTA, it has always the same problem.

Maybe it's  a problem with the Windows system.

Thanks for Matthias and Brad.

Lily

帖子被Lily1979在03-25-2008 06:39 PM时编辑过了