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datafinder fails to start

 Greetings,

 

Recently, I've installed DIAdem 2012 in one of our computers. The setup went smoothly, it prompted to install Microsoft .NET framework, we installed it, no problem at all.

 

When we restarted the machine, it prompted with an error "Datafinder couldn't start". This error occurs every time DIAdem 2012 is started. The additional info is as follows (as the regional settings, it's in Spanish):

 

Firma con problemas:
Nombre del evento de problema: APPCRASH
Nombre de la aplicación: DataFinder.exe
Versión de la aplicación: 12.1.0.4908
Marca de tiempo de la aplicación: 4fd1453e
Nombre del módulo con errores: MSVCR90.dll
Versión del módulo con errores: 9.0.30729.6161
Marca de tiempo del módulo con errores: 4dace5b9
Código de excepción: c00000fd
Desplazamiento de excepción: 000274bd
Versión del sistema operativo: 6.1.7601.2.1.0.256.48
Id. de configuración regional: 3082
Información adicional 1: daec
Información adicional 2: daec222bfaf7eebe91e837041610ceed
Información adicional 3: 6d50
Información adicional 4: 6d50369a67bdb472a8c238f329307ee2

 

We've tried to uninstall DIAdem and reinstall it, do the same with MS .NET Framework 4 and to execute as administrator to no avail. Any hint of what else can we do?

 

 

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What kind of operating system are you using (32/64/SP/language)?

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Hi Stefan,

 

We have a Windows 7 professional SP1 - 64 bits with regional settings Spanish (Spain); Non unicode programs are Spanish (Spain, international)...

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