 naouarmar
		
			naouarmar
		
		
		
		
		
		
		
		
	
			08-15-2023 09:32 AM
Hi,
We are using the same device ni usb 6501 and we also use windows 10 Entreprise but we are facing some driver issues. the device is not recognized shows up under device manager as "USB Firmware loader" and with red cross marx on NI Max, I tried to force the device manually but I got errors stating that the software is running in an unknown state, I tried so many version but it´s not working. you also had this problem ?
Thanks
 santo_13
		
			santo_13
		
		
		
		
		
		
		
		
	
			08-15-2023 09:35 AM
@naouarmar wrote:
Hi,
We are using the same device ni usb 6501 and we also use windows 10 Entreprise but we are facing some driver issues. the device is not recognized shows up under device manager as "USB Firmware loader" and with red cross marx on NI Max, I tried to force the device manually but I got errors stating that the software is running in an unknown state, I tried so many version but it´s not working. you also had this problem ?
Thanks
Please refer to this article - https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P7jTSAS
 naouarmar
		
			naouarmar
		
		
		
		
		
		
		
		
	
			08-15-2023 09:55 AM
NI device Loader stopped and restarted (Startup Type is automatic start already checked) → still not working.