Roborio 1 imaging issue

[GuyWithRobot]

I have a Rio 1 and tried to reimage it, but it does not finish. When I try to image the Rio, the imager sees the Rio and starts imaging, but about half way through it stops and the failure message appears. 
I have tried to image in safe mode, in normal mode, I have power cycled the robot and my computer, and have reinstalled the FRC game tools. 

What should I do?

 

 

[ThaysMolina]

Hi,

My name is Thays Molina from NI, we apologize for the delay in our response.

Could you try the following steps:

1. Make sure there is just one roboRIO in the network (check the USB, Ethernet and WiFi connections)
2. Run the roboRIO Imaging Tool as an administrator.
3. Ensure that you have disabled any firewalls or anti-virus software on the system that might block files or network access to the roboRIO.
4. Try booting the roboRIO into Safe Mode by pressing and holding the reset button for at least 5 seconds. The STATUS LED should blink 3 times in a row.
5. Make sure your roboRIO is detected correctly and showing in the imaging tool. If your computer cannot find the roboRIO, please visit Unable to Connect to roboRIO In LabVIEW or Driver Station.