Ian,
What you referred to as true differential is what I meant by balanced differential. Just a discrepancy in terminology. Balanced/true differential can also be used with both signal types, but I believe the board is geared more towards floating signals, and unbalanced differential must provide an advantage in that area.
As for NI making a balanced differential product, that decision is beyond my control. However, posting here definitely helps, as it shows there is a desire for such a product out there. You can submit a product suggestion about this
here.
Sincerely,
Ross C
Applications Engineer
National Instruments