Trouble activating labview on computers

[BarryT]

I am having trouble activating Labview 9.0 on any computer although it comes with 5 licenses.  I have the disk serial number, etc., and have several activation codes thru Labview via e-mail; but to date, the activation wizard does not work.  I call the 888-280-7645 number, and Labview said to post my question here as they have no support in place to help until Februaru 2010.

So how do I get the program to activate on a computer?  Any one else having this problem?  The temporary activation is only good for 30 days and counting down now.

My thanks to all.

Barry T.

Team 2975 FTC

[MarkBlack]

Are you sure LabVIEW isn't activated?  I bet you have activated LabVIEW, but not Application Builder.  Can you post a screenshot from you NI License manager?

Thanks,

Mark

LabVIEW R&D

[BarryT]

I can post a screen print.  What is application builder?  As you can tell, I am no expert in using NI yet.  Thanks.

[MarkBlack]

Application Builder is a component of the LabVIEW project that allows users to create EXEs and installers from LabVIEW VIs.  The serial numbers distributed to FTC teams does not include a license for App Builder.  This can cause some confusion when the pop dialog requesting you activate LabVIEW components opens up when you launch LabVIEW even after LabVIEW is activated.